i reset the device 3 times thinking that maybe i did something wrong, i highly doubt i did anything to cause it to sometimes read and sometimes write the. not sure exactly what changed but i am not happy. i have many of their hard drives and have no issues. For the image files, you can get it from the below url: this is actually my 3rd WD my cloud i had purchased. Wait for it to finish and good luck!! Image Information. Go to the Dashboard, do a Quick Factory Reset, under Settings -> System Factory Restore -> Quick Restore. Once you get a blue light, download “WD My Cloud Setup for Windows” from the official site to find your My Cloud Device. My Cloud Home (single-drive device) does not.
DC Power Connector Power Button My Cloud Home Duo (two-bay device) has a rear-facing power button. Illustrated above are the various ports, connectors and buttons on the rear of a My Cloud Home Duo device and My Cloud Home device.
